FAQs
Are JAWS refill cartridiges reusable?
No, JAWS refill cartridges are not reusable because the seal is broken when the concentrate is released into the water. However, the cartridges are recyclable.
Do I need to shake the bottle to get the concentrate to dissolve or mix with the water?
It is not necessary to shake the bottle. Once the concentrate releases, it mixes with the water and is ready to use.
Do I need to use hot water?
JAWS cartridges will work with any water temperature.
Does the bottle have to be completely empty before refilling?
For the best results, completely use the contents of the bottle before refilling. For consistent cleaning results, we recommend rinsing the bottle with fresh water before using the next cartridge.
How many times can I reuse the JAWS bottle?
The JAWS bottle is made to be used over and over again.
Are JAWS products biodegradable?
Yes, all JAWS ready-to-use formulas are biodegradable. The safer surfactants in our products break down quickly to non-polluting compounds and help protect aquatic life in both fresh and salt water.
Are your products hypoallergenic?
Although the JAWS formulas have been developed using ingredients evaluated by third-party agencies for their lack of sensitization potential, there is no industry standard for certification of hypoallergenics and data has not been developed to substantiate such a claim. The beauty of the JAWS system resides in the minimization of potential user contact with the concentrated cleaning materials, thereby mitigating some of the risk of allergic reaction.
Is it true that I can clean my LCD, plasma TVs, computer monitors, and smart phone with JAWS Glass Cleaner?
Yes! It’s best if you spray our alcohol-free and ammonia-free glass cleaner on a lint-free cloth first, and then wipe the surface.
The color of the JAWS product I make at home is not as vibrant as the ready-to-use JAWS product I purchased at the store. Does the formula perform as well?
The color of the cleaner does not impact the performance of the cleaner. Dyes are added to the cleaning formula to make the color and are not a cleaning agent. The small size of the JAWS refill cartridges limits the amount of dye that can be added, therefore the color may not be as vibrant. However, the formula is equally robust and performs as well as the ready-to-use bottle.
What if I have hard water? Will JAWS products still work?
Yes. Each of the JAWS formulations has been designed to work in hard water. However, they generally perform best in soft water.
How do I change the JAWS refill cartridge?
JAWS refill cartridges are easy to remove. The top of the cartridge has a rim around it to keep it from going inside the bottle. After you have completely used your bottle of cleaner, remove the empty cartridge, fill your bottle with water to the fill line, drop the cartridge in the neck of the bottle, then insert the sprayer and twist it on. The twisting action of the sprayer will release the concentrated cleaner into the water.
Will my windows streak if I clean them with JAWS Glass Cleaner in the sunlight?
JAWS Glass Cleaner does not contain ammonia or alcohol and is a non-streaking formula. This ammonia-free glass cleaner does not dry as quickly as other glass cleaners and doesn’t streak – even in sunlight! It’s the best streak-free window cleaner on the market!
What if I want to add two cartridges to one bottle?
We recommend that you do not use more than one cartridge in each bottle. Our cartridges are concentrated and prepared for the recommended dilution rate.
We are thinking about having our kitchen countertops replaced with quartz. Which of the JAWS products should we use to clean the new countertops?
You should use a neutral cleaner such as JAWS Glass Cleaner. Never use anything abrasive!
Does JAWS test on animals?
Absolutely not! JAWS does not test our products on animals or use any animal derived materials in the products manufactured.
Do you ship outside Europe?
Certainly! JAWS products are manufactured in both the Netherlands/Europe and Ohio/USA.
The JAWS products are Safer Choice Certified. What does that mean?
The U.S. Environmental Protection Agency’s (EPA’s) Safer Choice label helps buyers identify and products with safer chemical ingredients, without sacrificing quality or performance. When a product has the Safer Choice label, it means that every ingredient added to the product has been deemed necessary for the product’s intended purpose and is evaluated by EPA scientists. Only the safest possible functional ingredients are allowed in products with the Safer Choice label. This means that Safer Choice-certified products are safer for your family, pets, and the environment.
Can I use JAWS refill cartridge in any bottle I want?
JAWS refill cartridges are designed to be used only with official JAWS bottles and sprayers. If the refill cartridges are inserted into the neck of another bottle, and the sprayer is twisted on, it will not release the concentrate into the water.